FAQ

We’re here to help make your shopping experience as seamless and intentional as possible. If you don’t find your answer here, feel free to reach out—we’re always happy to chat.

Where is SAGE based?

We proudly call Jakarta, Indonesia our home.

Do you have an offline store?

Yes, find us here!

Are your items ready stock?

Yes—all items listed are ready stock, unless otherwise noted in the product description.

How can I check sizing and measurements?

Each product has a detailed measurement guide in its description box.
If you need further help choosing the right fit, don’t hesitate to reach out.

What if my order arrives with a defect?

We’re so sorry if that happens! Please refer to our Return & Exchange Policy for the steps, or contact us directly via:


📱 WhatsApp: +6281311514006

📧 Email: sageadmin@gmail.com

Can I exchange it for a different size or color?

We only accept size exchanges, subject to availability.
You can find full details in our Exchange Policy, or contact us through WhatsApp or email.

Can I return or exchange sale items?

All sale and discounted items are final sale and not eligible for return or exchange.

What payment methods are available on SAGELOUNGEWEAR.COM?

We accept payment via Credit Card, Virtual Account, QRIS, and Bank Transfer

What courier services can be used for shipping?

Domestic: JNE, J&T, Anteraja, SiCepat, NinjaExpress, IDExpress, & SAP

International: DHL

For same-day and instant orders please refer to our WhatsApp +6281311514006